Business Trends And Insights For Spa Retail Professionals

Many Locations, One Business: A Guide to Managing Multiple Spa Stores


Selling with Testimonials

Any spa business owner or employee likes to hear when they’ve made their customers happy. But not every business knows how to use these positive customer responses in a way that matters to other potential customers. Testimonials can m...

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Business Management

Motivational Strategies for Spa Sales Staff

It’s been said time and time again that compensation must be set up to optimize employee motivation. After all, it’s this motivation that will drive sales. But what happens when compensation plans are set to drive performance but an empl...

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Making Spa Delivery Great Again

Hands have been shaken, signatures have been signed, a check is in hand and a delivery date has been set. It’s a done deal, right? Not right. In fact, there is one more major opportunity for you to create a positive customer experi...

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Secrets to Closing the Spa Sale: Recognizing Conversion Points

To paraphrase Mark Twain, the reports of the death of retail have been greatly exaggerated. In February, the National Retail Federation released its economic forecast for 2018 in which they predicted that retail sales would grow 3.8 to 4...

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